Lead Generation Outsourcing – US and Filipino Partnerships

The relationship between the US and the Philippines goes back many years.  Even though the Philippines has been an independent country since July of 1946, they’ve still had a close cultural affinity with the US.  Thus it’s no surprise that the many US companies that use lead generation outsourcing from the Philippines are very happy with the results.

Filipinos grow up with close and continuous expose to most of the very same products and services that US consumers know and use.  That’s one of the reasons that lead generation outsourcing companies and agents find their jobs relatively easy; i.e. they’re very familiar with the brands and services they’re generating leads for.

It’s a remarkable historical coincidence that the US and Filipino economies have become so intertwined.  The call center industry and the lead generation outsourcing services they provide is a good example of that special relationship.

Many Filipinos have become US citizens through serving in the US military especially in the US Navy.  At one time the US navy’s largest overseas base was in Subic Bay, Philippines.  Although the Philippines have been an independent country for many years their call center industry, and more specifically the lead generation outsourcing part of it, continues to provide valuable services to US companies who need fresh, qualified leads on a daily basis.

Filipino agents who work in these lead generation outsourcing centers enjoy not only their wages and benefits but they also enjoy talking to US consumers.  Many times they have brief but interesting side conversations because of their curiosity about America and American life.  Often, the Filipino lead generation agent has been to America or has plans to go.

At the corporate level, US business leaders and their accountants are very happy the ROI they receive from using Philippines lead generation outsourcing.  Even notwithstanding the sometimes detectable Filipino accent, their English is still very good and they’re very productive.  The rates these lead generation outsourcing companies charge are 30-60% less than comparable US based services so that means that the bottom line ROI for their US clients is very good and more than satisfactory.

Lead Generation Outsourcing Helps US Economy

Lead generation outsourcing is helping US companies stay ‘above water’ in a very perilous global and national economy.  As US companies struggle to compete with foreign products and service very often manufactured with much lower labor rates, they’re finding that outsourcing their lead generation to offshore companies, especially in the Philippines is one of the answers to their problem.

Labor rates in the US have become almost cost prohibitive for some products and services.  Cost of living and government regulation both contribute to making the cost of labor a serious factor in almost every component of product and service manufacture, delivery and service.  Using lead generation outsourcing is one way of reducing one of these vital components.

The reason for the advantage of lead generation outsourcing to the Philippines is because of the low cost of labor in the Philippines as compared to the US.  Labor rates in the Philippines are 30-60% less than in the US.  That means that the US client companies can save thousands of thousands of dollars on the same amount of leads or get double the amount of leads for the same investment.  I either case the ROI of lead generation outsourcing is much more appealing to business decision makers who plan marketing campaigns.

Sometimes these companies are initially unsure of exactly how to go about the process of securing the services of a lead generation outsourcing services company.  The process is really not difficult at all.

There a few basic components involved in using a lead generation outsourcing company. First and foremost the client company must have a good product.  Some products that are not even slightly competitive in their markets will not be any more competitive just because the salesperson has a lead to make a sales presentation.

Once it’s been determined that the client company has a good offer, the next thing the lead generation outsourcing company needs to come up with is a lead database.  Sometimes companies have internal lead lists they can use.  If they don’t, there are companies which sell or rent these lead lists for a reasonable price.  Whether or not the price is reasonable of course is somewhat determined by the profit per sale.

Once the lead list is acquired, the lead generation outsourcing company is ready to move on the getting a script and actually dialing the campaign.